Established in the Port City of Santos in 2003, VCA International Loss Adjusters & Surveyors is a company which specializes in marine and non-marine loss adjusting and surveys; providing also loss-prevention surveys, besides the follow up of loading / unloading as well as claims handling and consultation.
In order to best attend to the needs of our clients we have developed assessments along with innovative approaches to loss prevention activities.
Among our clients are exporters and importers, trading companies, shipping agents and carriers at large, in addition to insurers, brokers and law offices. Our commitment is to provide outstanding service and act as loyal partners.
Enhancing our ability as loss adjusters, duly registered at the National Federation of Insurance (FENSEG – www.fenseg.org.br) in Brazil, our target is to promote effective risk management and handling of losses to mitigate the outcome and to establish eventual motions of reimbursement.
We are Members of International Transport Intermediaries Club Ltd (ITIC – www.itic-insure.com) , IILA – International Institute of Loss Adjusters (IILA – www.iila.com) and fellow members of the International Association of Marine Consultants and Surveyors (IAMCS – www.interams.org).
According to the definition by CNseg (National Confederation of General Insurance, Private Pension and Life, Supplementary Health and Capitilization - www.cnseg.org.br), a loss adjuster (also known as surveyor) is a technically qualified and accredited expert, entrusted by insurers to undertake the inspection of goods, property and equipment damaged and establish the loss involved by issuing an Inspection Certificate. The Certificate indicates the cause, nature and extent of the damage.
The course of action taken by our professionals stands for impartiality, competence, confidence and ethics. Our quality policy provides a framework for objectives and is constantly reviewed for continuing stability.
In this way, we assure that the distinction of our services is supported by accurate information provided in a real time framework, to protect the interests of our clients by consistent mitigation of risks, originating from the operations of loading, discharging, transporting, warehousing and so forth, besides property, engineering, bodily injury, loss prevention surveys, etc. – please see our list of services.
Our wealth of experience has been enriched by working closely together with outside experts and allows us to conduct strategic partnership and consultation in a variety of different fields, in addition to our flexible terms and ability to offer custom-made quotations, bearing in mind the characteristics of each service.
We are experiencing rapid growth and have now expanded our offices from Brazil to Portugal. Clients all around the world have immediate access to our offices through our worldwide network of business associates.
*VCA International Loss Adjusters & Surveyors is the trading name for VIP Comissária de Avarias Ltda.